The Internal Revenue Service today announced that many Taxpayer Assistance Centers (TACs) will offer face-to-face Saturday help without an appointment from 9 a.m. to 4 p.m. on Saturday, March 12. Normally TACs are only open weekdays.
"Being open on select Saturdays is offered for people to get the help they need when they need it," said IRS Wage and Investment Division Commissioner and Taxpayer Experience Officer Ken Corbin. "We know that many taxpayers work during the week or have other obligations that make it difficult to get away to take care of their taxes during our routine business hours. We're here to help, and people don't need an appointment during these special Saturday hours."
People can also ask about reconciling advance Child Tax Credit payments, receive help resolving a tax problem, a tax bill or an IRS audit. If assistance from IRS employees specializing in these services is not available, the individual will receive a referral for these services. IRS staff will schedule appointments for a later date for Deaf or Hard of Hearing individuals who need sign language interpreter services. Foreign language interpreters will be available.
The IRS follows Centers for Disease Control social distancing guidelines for COVID-19, and availability may change without notice. People are required to wear face masks and social distance at these events.
Please come prepared
The IRS urges individuals to bring the following information:
Current government-issued photo identification
Social Security cards and/or ITINs for members of their household, including spouse and dependents (if applicable)
Any IRS letters or notices received and related documents
During the visit, IRS staff may also request the following information:
A current mailing address, and
Bank account information, to receive payments or refunds by Direct Deposit.
No tax return preparation will be available at any IRS TAC. The IRS.gov webpage, Contact Your Local IRS Office, lists all services provided at specific TACs.
Free tax preparation help
While tax return preparation is not a service offered at IRS TACs during regular hours or during these Saturday hours, the following free resources are available to help most taxpayers prepare and file their 2021 federal tax returns anytime:
Any individual or family earning $73,000 or less in 2021 can use tax software from providers who make their online products available through IRS Free File at no cost. There are products in English and Spanish.
Free help preparing tax returns is available at a Volunteer Income Tax Assistance Center (VITA) or Tax Counseling for the Elderly location (TCE) sites. The income limit for VITA assistance is $58,000. To find the closest free tax return preparation help, use the VITA Locator Tool or call 800-906-9887. To find a TCE AARP Tax-Aide site, use the AARP Site Locator Tool or call 888-227-7669.